All India delivery is free to purchase for more than 25000 INR. Orders placed before 2pm on a working day are dispatched on the same day. All other orders are dispatched on the next working day. It is a 48 Hour service. When your order has been dispatched, you will receive an email confirmation with a link to your tracking number included.

Will I Be Charged Customs and Import Charges?

Any customs or import duties are charged once the parcel reaches the destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot guess or guarantee what the cost will be as the customs policies and import duties vary widely from country to country. We recommend you to contact your local customs office for current charges before you order, so you are not surprised by the charges when due.

Has My Order Been Dispatched?

As soon as your order is dispatched, an email will be sent to confirm that it has been dispatched. You can request your tracking number by emailing Chennai@georgeoakes.com

I Have Received A Faulty Item. What do I do?

If you think the item you received is faulty, please contact our customer service team by mailing Chennai@georgeoakes.com. We will then guide you on how to proceed with the return. Please include as many details as possible about the fault. Each product is quality-checked prior to leaving the warehouse. We cannot accept returns that have been fitted to the vehicle and tried

I Have Received an Incorrect Item In My Order. What do I do?

If you have received an incorrect item in your order, please contact our customer service team at Chennai@georgeoake.com. We will then guide on how to proceed with the return. Please include as many details as possible about the error.

An Item Is Missing From My Order

Some mistakes are bound to happen when many orders have been placed. We cannot guarantee that all the items will be dispatched at the same time. We request you to check your packing notes or dispatch emails to see if when your items will be arriving, whether it will be individual or together. If there are any missing items with respect to the packaging note, please contact our customer service team at Chennai@georgeoakes.com, who will try to rectify the mistake as quickly as possible.